How Can I Improve My Employees Performance?

Posted on December 16, 2008
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I run a successful mid-sized business with a really fantastic staff.  In fact I attribute the positive customer surveys to my employee’s great attitudes.  I think the members of my staff maintain their disposition because they have a great time at work.  It is a close knit staff of people and many of them consider each other to be friends more than co-workers. 

However, when I review my reports I can’t help feeling that their performance could be pushed to the next level if I had the right motivation but I don’t know what that incentive is.  So it seemed like the most logical approach would be to ask my employees through a professionally managed employee satisfaction survey.  The employee surveys showed that even though they enjoy their jobs they would be better motivated by a longer lunch.  At this time we only give 30 minutes for lunch and I did not realize that it was not enough time for my employees to enjoy a stress free lunch break without worrying about returning on time. 

I have since implemented a schedule that will accommodate a longer lunch as long as production stays within a certain margin.  My employees have been very responsive and I am really glad we conducted the survey.

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